"Heartland Bank and Trust Company appreciates the great service we receive from Don Owen Tire Service! The friendly atmosphere, knowledgeable technicians, and prompt service we receive make doing business with you a pleasure. We especially appreciate the courtesy transportation back to our office and the competitive prices on service.
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"When you visit Don Owen Tire, you often see people standing in line at the counter. We don't stand in line for tires. You can buy tires anywhere.
We stand in line because of this company's commitment to customer service, before and after the sale.
Of course most of us get tires here too."
"When I relocated to Bloomington 16 years ago, I asked my boss where he had his vehicles serviced. He spoke highly of Don Owen Tire, and, as it was close to my home, I started using them for my automotive repairs and new tire purchases. Along the way, I met Jamie from Don Owen Tire. I have always felt like he has gone out of his way to not only make me feel like he was truly glad to see me, but that he was going to make sure I was satisfied with the service I was given. Like many, I have been "taken to the cleaners" by auto repair centers, but I have never felt like I have been treated that way at Don Owen. In fact, I've been pleasantly surprised sometimes when the problem is not as expensive a problem as I had expected! On more than one occasion, they have had my vehicle up on the lift, found something very simple to fix, and not charged me a dime. In this day and age, I simply find this level of customer service and courtesy practically non-existent. When Don was active in the business, he used to come out from behind the counter and talk with you like he had known you forever, whether he had ever met you or not! As hectic as it can get there, the guys at Don Owen Tire, Jamie in particular, never seem to get rattled or get "short" with a customer, regardless of the occasional irate patron. I plan on using Don Owen Tire for my auto repair and tire needs in the future, and I can't recommend them highly enough.
Brian Schuneman
Senior Functional Medicine Consultant
Metagenics Midwest
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"My son is an ISU student and had car trouble. We were told about Don Owen Tire by someone that lives in Bloomington. So we had his car towed to their shop. They were VERY fair and we would recommend them to others. The price was reasonable and the communication was greatly appreciated. YES--we will return if we need more service. Thanks by DKG "
"I will never go anywhere else for tire service! Two other places in town refused to patch one of my tires, claiming the puncture was too close to the sidewall, and tried to sell me new tires immediately. The wonderful guys down at Don Owen took one look at my tire and immediately said it could be patched! I was out the door in 20 minutes for $15...I'll never even consider using another shop for tire repair! "
"If you need any tune-up service or new tires, I highly urge you to patronize Don Owen. The owner donates so much money to community organizations, and there are always coupons floating around. The service is quick and thorough for whatever you request, but they don't do extras like wash your car or whatnot. Their prices are comparative to other places, competitive - not the highest but not the lowest. Bottom line - good people, fast and thorough service. By Jena M"
"I trust them to always give me an honest report! I use them for tire purchases, auto repairs, and routine maintenance. Their prices are always competitive. By Katherine Evans"
